„Integrations - both internally and across company boundaries - will be the focus of IT in the next few years. With an open integration platform like agosense.symphony we hope to be well equipped for the future.“
Christoph Ackermann, Software-Engineering Tools and Methods, Marquardt GmbH
In particular, the automated exchange of tickets with customers - well documented, automatically synchronized and qualitatively improved through the elimination of manual error sources - with a future-proof "state-of-the-art" technology was on Marquardt GmbH's agenda when deciding on agosense.symphony.
Among other things, the DanTe portal of Daimler AG - now replaced by Mercedes-Benz STARC - was integrated into the usual processes via agosense.symphony.
In summary, this resulted in higher employee satisfaction by relieving the pressure on developers, consistent data storage with up-to-date information always available, higher quality, lower costs and less coordination effort.
Ackermann also praised the collaboration with agosense:
„The agosense team was very professional, characterized by relevant experience with integration projects and quick reaction times.“
Further details on the challenges, solutions, process, benefits and potential can be found in our full case study.